Locs and Style Studio

LOCS HAIR SALON IN CROYDON, LONDON

Introduction

Locs & Style Studio (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website www.locsandstylestudio.co.uk.


Information We Collect

We may collect the following personal data when you interact with us:

  • Identity Information: Name, title, date of birth (if provided for age-restricted services).

  • Contact Information: Email address, phone number, postal address.

  • Booking Information: Service details, appointment dates/times, stylist preferences.

  • Payment Information: Payment card details (processed securely via our payment gateway; we do not store full card numbers).

  • Technical Data: IP address, browser type, device information, and cookies when you use our website.

  • Communications: Any messages, enquiries, or feedback sent via our contact forms, email, or phone.


How We Use Your Information

We use your personal data for:

  • Managing and confirming your bookings.

  • Providing the services you have requested.

  • Processing and receiving payments.

  • Communicating with you about your appointments, changes, or promotions (if you have consented).

  • Improving our website and customer experience.

  • Meeting legal and regulatory obligations.


Sharing Your Information

We do not sell your data. We may share your data with:

  • Service Providers: Payment processors, IT support, booking systems.

  • Legal Authorities: If required by law or to protect our rights.

  • Third-Party Tools: For website analytics or marketing (only if consent is given).

All third parties must respect your personal data and process it in accordance with applicable laws.


Data Security

We have implemented appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access to your personal data. Payment information is processed via a PCI DSS–compliant gateway.


Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of your data.

  • Request deletion of your data (subject to legal retention obligations).

  • Withdraw consent for marketing communications.

  • Complain to the Information Commissioner’s Office (ICO) if you believe we are mishandling your data.


Cookies

Our website uses cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.


Contact Us

If you have any questions or wish to exercise your rights, contact us at:

📧 info@locsandstylestudio.co.uk
📞 +44 7379 633551
📍 100 B Portland Road SE254PJ London